All The Answers To Your Questions
Where are you based and how far will you travel?
I mostly take weddings in Surrey, Berkshire and Hampshire as that’s near my base in Surrey, but I travel all over the UK for weddings also take Destination Wedding bookings. Please contact me for individual travel quotes.
What is the booking process?
Step 1: Send me an enquiry with some details (your date, venue and preferred package). Step 2: I’ll share any information you need. At this stage, if you have any questions we can always schedule a call. Step 3: Once you’re ready to book, I will send you a booking form and invoice.
What happens once I’ve decided to book you for my wedding?
To secure your date, I require a £100 non-refundable booking fee. Once I receive this, your date is confirmed! I’ll get to work on designing your perfect playlist. You can contact me anytime in the lead up to the wedding and we will also schedule a catch up call 1-2 months before the wedding to go through all the details of your day, music choices and any questions you might have.
What happens on the day?
I always aim to arrive 1-2 hours before my start time. This is to give plenty of time to set up, chat with the venue to go over timings and do a sound check. After my performance, it normally takes me 20-30 minutes to pack up.
Do you need to know anything about the venue?
If your wedding or event is to be held outside, it is useful to know whether there is a power source available. I have a portable speaker if needed, so I’m always able to perform anywhere but it helps me to plan ahead. It is also useful to know whether the venue allows amplified music outdoors.
Would you learn a song for my wedding that isn’t on your repertoire list?
Absolutely! I always include learning a few special songs in my packages. Please enquire for more information on my repertoire list.
Is there a cancellation policy?
Once your date is secured, your booking fee is non-refundable. If your wedding date changes, I will always do my best to accommodate your new date. However, I cannot guarantee I will be available. In the very unlikely event that I have to cancel, I will refund your booking fee and have a huge network of trusted singers that I can recommend.
Do you have insurance?
Yes I have Public Liability Insurance and all my equipment is PAT tested.
Do you provide all your own equipment?
Yes – I have two Bose PA systems, including one that is portable and doesn’t need a power source and a variety of microphones.
Contact Me
- jennylakevocals@gmail.com
- London, United Kingdom